Privacy Policy

This Privacy Policy explains how YouGenOne ("we", "us", "our"), operated by [Owner Name], an Individual Entrepreneur registered in Georgia, collects, uses, and protects your personal data. We are committed to compliance with applicable privacy laws including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and the Personal Data Protection Law of Georgia.

1. Who We Are (Data Controller)

The data controller is [Owner Name], operating as YouGenOne, an Individual Entrepreneur in Georgia. For all data protection inquiries, contact support@yougenone.io.

2. What Data We Collect

2.1 Account Data

• Email address (required for license delivery)
• License key (issued by us)
• Hardware identifier (HWID) — a non-reversible hash used to bind desktop licenses to a device
• Plan, credit balance, and credit usage history

2.2 Payment Data

• Payment provider transaction ID
• Amount, currency, and timestamp
• Promo code used (if any)

We do not store full credit card numbers, CVVs, or crypto wallet private keys. All payment processing is handled by certified third-party providers (YooKassa, Heleket).

2.3 Usage Data

• Topics and prompts you submit for video generation
• Selected style, voice, and configuration parameters
• Generated video metadata (duration, language, scene count)
• Timestamps of API calls

2.4 Technical Data

• IP address (used for rate limiting and fraud prevention)
• Browser user agent
• Session cookies (necessary for the Service to function)

3. How We Use Your Data

• To deliver the Service — generate videos, manage credits, send license keys
• To process payments — invoice you, handle refunds
• To prevent fraud and abuse — detect chargebacks, prevent multi-account abuse, enforce rate limits
• To support you — respond to your requests at support@yougenone.io
• To comply with legal obligations — tax records, accounting, court orders
• To improve the Service — aggregate analytics, never tied to individual users

4. Legal Basis for Processing (GDPR Article 6)

• Contract performance — to provide the Service you signed up for
• Legitimate interest — to prevent fraud, secure the Service, and improve quality
• Legal obligation — to comply with tax and accounting laws of Georgia
• Consent — for any optional features that require it (you can withdraw at any time)

5. Data Sharing & Third-Party Processors

We share your data with the following categories of processors, each bound by a data processing agreement:

• AI providers — text, image, voice, and video generation services. The prompt or text you submit is transmitted to these providers to generate the requested output. Providers we currently use include OpenAI, Anthropic, Google (Gemini), and other commercial AI APIs. We pseudonymize data where possible.
• Payment providers — YooKassa, Heleket. They process payment data per their own privacy policies.
• Hosting and infrastructure — our servers are operated through commercial hosting providers in the EU and Russia.
• Email delivery — for license keys and transactional notifications.

We do not sell, rent, or trade your personal data to advertisers or marketers.

6. International Data Transfers

Some of our service providers are located outside Georgia and the EU (notably the United States). When we transfer your data internationally, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or other recognized transfer mechanisms.

7. Data Retention

• Account data — retained while your account is active and for 12 months after the last activity, unless you request deletion
• Credit usage history — retained for the lifetime of the account for billing transparency
• Payment records — retained for 6 years to comply with tax laws
• IP and access logs — retained for 90 days for security purposes
• Generated videos and prompts — temporarily cached during processing and deleted within 30 days unless you save them

8. Your Rights Under GDPR

If you are in the European Economic Area, you have the following rights:

• Right of access — request a copy of the data we hold about you
• Right of rectification — correct inaccurate data
• Right of erasure ("right to be forgotten")
• Right to data portability — receive your data in a machine-readable format
• Right to restriction of processing
• Right to object — particularly for legitimate-interest processing
• Right to withdraw consent — at any time, where processing is based on consent
• Right to lodge a complaint — with your local data protection authority

To exercise any of these rights, email support@yougenone.io. We respond within 30 days.

9. Your Rights Under CCPA/CPRA (California Residents)

• Right to know — what personal information we collect and how we use it
• Right to delete — your personal information
• Right to opt-out of sale or sharing — we do not sell or share your information for cross-context behavioral advertising
• Right to non-discrimination — we will not discriminate against you for exercising your rights

10. Cookies

We use only essential cookies necessary for the Service to function (session, authentication, language preference). We do not use advertising cookies, tracking pixels, or third-party analytics that profile users.

11. Children's Privacy

The Service is intended for users 18 years and older. We do not knowingly collect personal data from anyone under 18. If we discover that we have collected data from a minor, we will delete it.

12. Security

We implement industry-standard security measures including TLS encryption in transit, server-side hashing for sensitive identifiers, and access controls for our systems. However, no method of transmission or storage is 100% secure. In case of a personal data breach, we will notify affected users and the relevant supervisory authority within 72 hours, as required by GDPR Article 33.

13. Changes to This Policy

We may update this Privacy Policy. The "Last Updated" date at the top reflects the most recent changes. Material changes will be communicated by email at least 30 days before they take effect.

14. Contact

For privacy-related questions, requests, or complaints, contact us at support@yougenone.io.